Terms of Service
Last updated: March 2026
1. Agreement
By using Fuse Mobile's services, you agree to these terms. If you don't agree, please don't use our services. These terms form a legally binding agreement between you and Fuse Mobile Ltd.
2. Our service
Fuse provides multi-network mobile data via eSIM technology. Our service connects to EE, Three, Vodafone, and O2 networks to deliver the best available signal. Service availability depends on network coverage in your area.
3. Eligibility
You must be at least 18 years old and a UK resident to use Fuse. You need an eSIM-compatible device to activate our service.
4. Subscription and billing
Fuse is a monthly subscription service. Your subscription renews automatically each month. You can cancel at any time and your service will continue until the end of your current billing period. No refunds are issued for partial months.
5. Fair usage
Your data allowance is for personal use. We reserve the right to suspend accounts engaged in excessive or commercial usage that impacts other customers. For roaming, a fair usage policy applies — see our roaming page for details.
6. Cancellation
You can cancel your subscription at any time from your account dashboard or by contacting support. There are no exit fees or penalties. Upon cancellation, your service continues until the end of your paid period, after which your eSIM will be deactivated.
7. Limitation of liability
Fuse provides its service "as is". While we strive for 99.8% uptime, we cannot guarantee uninterrupted service as we rely on third-party network infrastructure. We are not liable for losses arising from service interruptions beyond our control.
8. Contact
For questions about these terms, contact us at support@fusemobile.co.uk.